For those unfamiliar with what a feedback rating on eBay entails, here’s a quickie. Each buyer and seller on eBay can leave feedback (positive, neutral, or negative) about the other party in the transaction. The feedback rating is the sum of all feedback transactions (one per eBayer), with positive feedback counting +1, neutral feedback counting … Read more
Nothing kills the value of something quite like the smell of cigarette smoke. Here’s how to remove smoke odor to an acceptable level … If you’re not a smoker, then you probably can detect even very low levels of cigarette smoke pretty quickly. It can be pretty nasty. I grew up with family members who … Read more
Gerri Willis of CNN Money answers a reader’s question: I am a 26-year-old professional. My parents just generously gave me $10,000. I want to use this money to begin saving for my retirement. I will contribute $4,000 to my Roth IRA. Any advice on what to do with the remaining $6,000? – Meghan, California Her … Read more
I have essentially the equivalent of expanded cable in my hotel room out on the West Coast. This is more than we have at home. I don’t miss it, but cop shows can be entertaining. 😉 A majority of the ads this late at night (the ones that weren’t for performance enhancement products) revolve around … Read more
Silly customer! Tips are for gas station employees, too! Or so we’d think: What’s up with all those tip jars? I agree with the author of this article. Tipping someone who hardly does anything except punch a bunch of keys on a cash register doesn’t even enter my mind. Waitresses, yes. Cabbies, yes. I’ll even … Read more
I read the title of this article incorrectly. I thought 1,000 customers fired Sprint, but it’s the other way around! Sprint to 1,000 customers: You’re fired Sprint Nextel showed 1,000 “needy” customers the door and gave them until the end of July to find another wireless provider. The letter was reproduced over at Gizmodo and … Read more
A colleague at work has recently taken it upon himself to be proactive in voicing his dissatisfaction about customer service to the store manager. By most accounts, he appears to be a tough customer to please. He likes answers to his questions right away, he likes problems to be fixed immediately. Here’s an example. He … Read more
The build-up of new products like Apple’s iPhone, the Sony Playstation 3, the Microsoft XBox 360, or even the new Presidential $1 coins have created a temporary secondary market based on the perceived scarcity of the new items. Sometimes there are enough to go around for everyone who wants one (more or less); other times … Read more