Lowe's puts out scratch-and-dent appliances regularly. These are display models, appliances that got slightly damaged by a forklift, or customer returns. They'll knock down the price for someone who doesn't mind a little blemish on the appliance, or one that's slightly used.
We've gotten a few good deals with scratch and dent appliances, but for me the shopping experience hasn't been the same kind as shopping for a brand-new (i.e., full price) unit. The units are taken as-is, where-is, with no reservations, and the employees on occasion haven't been that willing to answer a lot of questions about the items. (Not that they should, I suppose.)
Well, my wife really hit the jackpot with one last week, and they took really good care of her. Our new house's refrigerator/freezer is a side-by-side unit, and has less space than the one in our old house, which had the freezer compartment at the top. We looked for another on Craigslist, but weren't having much good fortune, so we decided to get a new one, figuring that in the long run the operation costs of a more modern unit would justify the extra cost up-front.
Off to Lowe's she went. She found a scratch-and-dent unit (18 cubic ft.) that originally was $499. The “scratch” was literally that: a tiny scratch on the back bottom of the right side of the unit. For this, they knocked off $100. But wait! There's more. She was able to use a 10% off coupon with this item. Down to $359. But that's not all! They had a deal running with free delivery on appliances. She got free delivery. The next day.
Yeah, Lowe's treated her pretty well.
